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General Questions
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5
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How many years of income is verified?
How long does it take to get an applicants income and rental history verified?
Can I share my reports?
Can Numaly be intergrated into my property management software?
My applicants do not feel comfortable about verifying their income through their bank?
Billing/Payments
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10
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Can I cancel my plan at anytime?
What is a verification credit?
Can I be refunded for unused verification credits?
How do I cancel my plan?
Is Numaly free?
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Reports
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5
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Why does my report not contain 12 months worth of data?
Why is the Rental history missing from the report?
How do I verify income for a joint applications?
Why does my request have a paystub instead of a report?
I do not understand the report?
Account
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4
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How do I add other users in my organisation to my plan?
Can I re-add a user to my organization if their permission has been revoked previously?
Does Numaly support two factor authentication?
What if I lost access to my token generator?
